You should include your name, address and a daytime phone number. Complaints cannot be addressed by Channel Nine unless they are submitted in this way.
To make a specific complaint regarding general programming matters (such as program content, classification issues, time occupied by non-program matter, program promotions etc) please direct your complaint in writing to:
Complaints relating to the placement of a television commercial broadcast on Channel Nine should be directed in writing to:
The Programming Department
In Your Local City
NSW Viewers: PO Box 27 Willoughby, NSW 2068
Vic Viewers: PO Box 100 Richmond, Vic 3121
QLD Viewers: PO Box 72 Brisbane, QLD 4001
Alternatively contact your local Channel Nine or Win Network Station from your local White Pages.
If your complaint relates to a matter covered by the Commercial Television Industry Code of Practice, the network is required to investigate your complaint and provide you with a substantive written response within 30 working days.
A copy of the Commercial Television Industry Code of Practicecan be obtained from Free TV Australia at www.freetvaust.com.au, or by phoning them: 1 300 134 848